How to contact our Customer Support Service
We pride ourselves on our customer service and to best assist you we require some basic information when you get in touch.
Please include the following:
- The account name
- Your name
- Your email
- Your phone number
If your ticket concerns a FAMOCO device, please also include the FAMOCO ID which can be found beneath the battery or in the Dashboard.
Do you know, we have a FAMOCO Management Suite support website that covers common questions? Check it out here